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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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7732
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LatestTicket
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CreatedAt
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7/7/2021 7:33:11 AM
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UpdatedAt
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7/12/2022 10:51:27 AM
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Subject
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LATE TERMINATION/REFUND
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Description
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PROPERTY SOLD,CONSUMER REQUESTS PROGRESS REPORT ON REFUND.<div><br></div><div><b><u>QRC RESPONSE:</u></b> Account finalized accordingly and refund processed 20210811. Query resolved.</div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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6777
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OpenedBy
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AssignedTo
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13
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Region
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2
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Department
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23
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QueryType
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6
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SubQueryType
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107
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"16","un":"cumilem","dt":"2021-07-07T07:32:10.787Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-14T12:38:53.147Z"}]
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CreatedBy
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UpdatedBy
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Category
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6
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Subcategory
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107
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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7/12/2022 10:51:26 AM
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Thread
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ResolvedBy
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8
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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8