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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
38526
LatestTicket
CreatedAt
1/5/2023 11:02:48 AM
UpdatedAt
2/11/2023 9:28:27 AM
Subject
WATER
Description
SUBMITTED PLUMBERS LETTER FOR A FIXED LEAK.<div>QRC Response :DATE 11/02/2023</div><div>Leak was fixed 12/2022 only one reading taken after the fixed leak Jan 2023 readings .</div><div>We need to monitor the account for&nbsp; two more readings to get the average and apply the leak rebate .</div><br/><b>Monitoring Reason</b>: [leak was fixed dec2023 we need readings for average]
Priority
Disposition
21
ConversationType
3
Parent
Account
30357
OpenedBy
114
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
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UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
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ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
201
Updator
12
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