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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
898
LatestTicket
CreatedAt
12/11/2020 1:00:48 PM
UpdatedAt
10/9/2022 8:39:40 AM
Subject
LEAK CREDIT
Description
PLUMBERS LETTER SUBMITTED<div><br></div><div><b><u>QRC RESPONSE:</u></b> Customer need to submit the leak letter if any repairs has&nbsp; been done.</div><div><br></div><div><b><u>Query closed.&nbsp;</u></b></div><div>No letter received and based on reading assessment, consumption has not dropped.&nbsp;</div><div>Consumer should be advise to have premises assessed for any internal leaks</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1097
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"5","un":"ivanh","dt":"2020-12-11T12:59:19.430Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-24T10:02:05.237Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-24T10:14:34.564Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-25T12:56:58.179Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-25T13:02:26.452Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-13T08:43:12.907Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
18
ResolvedAt
10/9/2022 8:39:03 AM
Thread
137639
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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