Delete

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

897

LatestTicket

CreatedAt

12/11/2020 12:58:22 PM

UpdatedAt

7/15/2022 2:03:33 PM

Subject

LATE TERMINATION

Description

<p class="MsoNormal"><span style="font-family:&quot;Century Gothic&quot;,sans-serif">Goodmorning<o:p></o:p></span></p><p class="MsoNormal"><span style="font-family:&quot;Century Gothic&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p><p class="MsoNormal"><span style="font-family:&quot;Century Gothic&quot;,sans-serif">Pleasesee above-mentioned account number.&nbsp; This is a previous owners account andis still being billed with water.&nbsp; Kindly assist with adjustments as thisaccount has now been handed over.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-family:&quot;Century Gothic&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p><p class="MsoNormal"><font face="Century Gothic, sans-serif">Account terminated and adjusted .</font></p><br/><b>Journal Number</b>: [560689]<br/><b>Journal Amount</b>: [38081.41]

Priority

Disposition

27

ConversationType

3

Parent

Account

1096

OpenedBy

AssignedTo

17

Region

2

Department

23

QueryType

1

SubQueryType

45

Escalation

EscalationCron

84

History

[{"op":"R","uid":"5","un":"ivanh","dt":"2020-12-11T12:56:55.833Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-16T07:00:31.628Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-19T08:01:06.688Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-25T12:54:42.762Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-25T12:56:39.275Z"}]

CreatedBy

UpdatedBy

Category

6

Subcategory

122

CreatedBy1

UpdatedBy1

18

ResolvedAt

7/15/2022 2:03:27 PM

Thread

ResolvedBy

2

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

2