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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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896
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LatestTicket
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CreatedAt
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12/11/2020 12:03:23 PM
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UpdatedAt
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5/13/2022 8:38:00 AM
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Subject
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UNREAD METERS
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Description
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APPLY 6-MONTH POLICY
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1095
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OpenedBy
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AssignedTo
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3
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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95
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"5","un":"ivanh","dt":"2020-12-11T12:01:55.140Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-05-20T09:38:37.684Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-05-13T08:37:51.888Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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95
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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5/13/2022 8:38:00 AM
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Thread
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ResolvedBy
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3
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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201