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LatestCall
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IsOpen
Customer
38501
LatestTicket
CreatedAt
1/4/2023 8:54:50 AM
UpdatedAt
3/13/2023 11:27:48 AM
Subject
LATE TERMINATION
Description
Good morning Sir/Madam.<div><br></div><div>This is an inquiry regarding the buffalo city municipality rates, I am no longer the ower of this property Erf No: 53038 Zizeni, REESTON, EAST LONDON.&nbsp;</div><div><br></div><div>My Account Number was 10363622. This property was sold in August 2022 and the ownership was changed from myself to the new owner, all the procedures went through the DEED OFFICE by the lawyers of the new owner.</div><div><br></div><div>To me it is very strange to receive buffalo city municipality rates account while I'm no longer the owner of the above-mentioned property.</div><div><br></div><div>I will be very glad if my request received your fully attention.</div><div><br></div><div>Yours Faithfully&nbsp;</div><div><br></div><div>Xolani Makaula.</div><div><br></div><div>QRC RESPONSE: Query Closed</div><div>Query has been allocated to the Midland Region Billing Dpt to terminate and finalize acc: 10363622.</div><div>Kindly review the March 2023 and/or April 2023 statements for progress updates.&nbsp;</div><div>Should there be a refund due, kindly forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund:</div><div>1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into the account holder’s bank account</div><div>2. Bank confirmation letter or 1 month stamped bank statement</div>
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27
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3
Parent
Account
30331
OpenedBy
14
AssignedTo
5
Region
4
Department
23
QueryType
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Escalation
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6
Subcategory
122
CreatedBy1
UpdatedBy1
ResolvedAt
3/13/2023 11:27:47 AM
Thread
144118
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
14
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3
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