Delete

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

894

LatestTicket

CreatedAt

12/11/2020 11:52:10 AM

UpdatedAt

10/25/2021 11:45:40 AM

Subject

SEWER

Description

<p class="MsoNormal"><span style="font-family:&quot;Century Gothic&quot;,sans-serif">Goodafternoon<o:p></o:p></span></p><p class="MsoNormal"><span style="font-family:&quot;Century Gothic&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p><p class="MsoNormal"><span style="font-family:&quot;Century Gothic&quot;,sans-serif">Pleasesee above-mentioned account.&nbsp; This account is being billed with refuse andsewerage yet there are 2 other accounts linked to flat 14, being 10374958 and10387819 which is also being billed.&nbsp; Kindly investigate these charges onthe above-mentioned account as this has now been handed over.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-family:&quot;Century Gothic&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p><p class="MsoNormal"><span style="font-family:&quot;Century Gothic&quot;,sans-serif">Kindregards<o:p></o:p></span></p><br/><b>Journal Number</b>: [160900]

Priority

Disposition

24

ConversationType

3

Parent

Account

1093

OpenedBy

AssignedTo

Region

2

Department

23

QueryType

93

SubQueryType

105

Escalation

EscalationCron

History

[{"op":"R","uid":"5","un":"ivanh","dt":"2020-12-11T11:50:42.067Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-06-09T06:42:39.588Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-09-14T11:34:23.593Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-25T10:53:27.093Z"}]

CreatedBy

UpdatedBy

Category

93

Subcategory

56

CreatedBy1

UpdatedBy1

18

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

18