Delete

Are you sure you want to delete this?

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
7659
LatestTicket
CreatedAt
7/6/2021 7:19:34 AM
UpdatedAt
11/16/2022 7:30:59 AM
Subject
Meter Confirmation
Description
<span style="color: rgba(0, 0, 0, 0.87); font-size: 14px; letter-spacing: 0.13118px;">Meter Confirmation ,NO INFORMATION ON FRONT DESK SEND EMAIL TO WATER WORKS.</span><div><span style="color: rgba(0, 0, 0, 0.87); font-size: 14px; letter-spacing: 0.13118px;"><br></span></div><div><span style="color: rgba(0, 0, 0, 0.87); font-size: 14px; letter-spacing: 0.13118px;">Requested meter inspection on account and awaiting feedback.</span></div><div><span style="color: rgba(0, 0, 0, 0.87); font-size: 14px; letter-spacing: 0.13118px;"><br></span></div><div><font color="rgba(0, 0, 0, 0.87)"><span style="font-size: 14px; letter-spacing: 0.13118px;"><b><u>QRC RESPONSE:</u></b> Write offs cleared debt, customers subsidy is cancelled and needs to renew it at the nearest municipal office. Update for readings and meter verification has been sent to the relevant departments.</span></font></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
6709
OpenedBy
AssignedTo
5
Region
4
Department
23
QueryType
1
SubQueryType
66
Escalation
EscalationCron
History
[{"op":"R","uid":"4","un":"babalwam","dt":"2021-07-06T07:18:34.032Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-07-06T09:36:25.151Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
66
CreatedBy1
UpdatedBy1
ResolvedAt
11/16/2022 7:30:58 AM
Thread
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8
| Back to List