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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
31255
LatestTicket
CreatedAt
12/31/2022 8:40:05 AM
UpdatedAt
12/31/2022 8:40:07 AM
Subject
Water query
Description
High water bill in June 2021, July 2021, August 2021, November 2021, December 2021, January 2022, March 2022, April 2022 and July 2022. 
Priority
Disposition
5
ConversationType
2
Parent
Account
13348
OpenedBy
34
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
77
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
34
Updator
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