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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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7527
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LatestTicket
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CreatedAt
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7/5/2021 12:39:25 PM
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UpdatedAt
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4/12/2022 9:39:10 AM
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Subject
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ELECTRICITY QUERY
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Description
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six months policy applied.<br/><b>Journal Number</b>: [809498]<br/><b>Journal Amount</b>: [-R46,901.80]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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6583
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OpenedBy
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AssignedTo
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4
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Region
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2
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Department
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23
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QueryType
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2
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SubQueryType
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51
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"14","un":"asandag","dt":"2021-07-05T12:38:25.915Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-22T07:10:02.724Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-02-04T10:45:54.128Z"}]
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CreatedBy
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UpdatedBy
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Category
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2
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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3
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ResolvedAt
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4/12/2022 9:39:10 AM
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Thread
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ResolvedBy
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4
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WasCreatedByCustomer
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HasIvrcall
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Updator
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3