Delete

Are you sure you want to delete this?

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
7625
LatestTicket
CreatedAt
7/5/2021 10:51:54 AM
UpdatedAt
4/12/2022 9:39:10 AM
Subject
Prepaid meter installed
Description
<p class="MsoNormal"><span lang="EN-US">Consumer is querying the electricity charge for the month of June 2021. There were interims charged since September last year. There was then a prepaid meter installed in May 2021 and the final reading was then taken but the previous reading is at 0 instead of what it should have been. Please assist<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-US">six months policy applied for electricity.</span></p> <p class="MsoNormal"><span lang="EN-US">&nbsp;</span></p> <p class="MsoNormal"><span lang="EN-US">Also please assist with removing the basic electricity charge as the consumer is now using prepaid electricity<o:p></o:p></span></p><br/><b>Journal Number</b>: [778000]
Priority
Disposition
24
ConversationType
3
Parent
Account
6675
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
2
SubQueryType
102
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-07-05T10:51:56.777Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-17T12:09:40.613Z"}]
CreatedBy
UpdatedBy
Category
2
Subcategory
101
CreatedBy1
UpdatedBy1
12
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
12
| Back to List