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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
7560
LatestTicket
CreatedAt
7/5/2021 6:53:27 AM
UpdatedAt
11/9/2021 1:25:40 PM
Subject
water to be xfrd to owner account
Description
water to be xfrd to owner acc
Priority
Disposition
30
ConversationType
3
Parent
Account
6613
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
13
SubQueryType
76
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-07-05T06:53:29.041Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-07-05T06:55:04.921Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-08-02T08:58:33.525Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-08-02T09:02:51.047Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-14T13:10:58.936Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-09T13:25:40.887Z"}]
CreatedBy
UpdatedBy
Category
13
Subcategory
76
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
2
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