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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
38456
LatestTicket
CreatedAt
12/21/2022 10:46:28 AM
UpdatedAt
12/21/2022 10:46:31 AM
Subject
High water bill
Description
High bill on account
Priority
Disposition
30
ConversationType
3
Parent
Account
30285
OpenedBy
30
AssignedTo
Region
4
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
30
Updator
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