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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
38416
LatestTicket
CreatedAt
12/13/2022 10:27:35 AM
UpdatedAt
4/10/2023 10:53:48 AM
Subject
Water Query
Description
Staff had high water consumption from 2020/10 and she says she never had a leak.<div><br></div><div>Please advise</div><div><b>qrc response</b></div><div><b>six months policy adjustment done in 22/01/2023, journal waiting to be authorized</b></div><div><b>Requested Waterworks to inspect meter on 10.04.2023 as acc adjusted with policy, but consumption is high.</b></div><br><b>Journal Number</b>: [528869]<br><b>Journal Amount</b>: [-R12313.71]
Priority
Disposition
27
ConversationType
3
Parent
Account
30246
OpenedBy
120
AssignedTo
17
Region
4
Department
23
QueryType
SubQueryType
Escalation
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History
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UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
ResolvedAt
4/10/2023 10:52:46 AM
Thread
141765
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
218
Updator
3
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