I have received the invoice for August, September ,October and November 2022 with water reading 3KL per month, which is completely wrong, my water usage is 30 Kilo Litre average per month for past 6 month.
I thought that was an error but same happens in past invoices, water usage which would supposed to be average 30KL.
I would rather be paying for interim 30kl water usage per month rather than municipality takes actual reading in future than I will be charged very high tariff, that would be very unfair to me that due to inconsistence belling process I will have to pay the high tariff for excess of 100kl. To avoid this, I am requesting municipality to please rectify my account and charge me fairly, as I pay my account regularly and on time.
Note: I have been sending picture of water meter via WhatsApp to 072 583 9640 every month, see attached invoices and picture of latest water meter. I have been querying for water billing for past 24 months because of inconsistence billing due to lack of irregular water meter reading (not taken on monthly basis although there is device installed on meter for regular meter reading which is not effective).<div><br></div><div>QRC RESPONSE: Query under review </div><div>Thank you for the information we have submitted details to our billing department for updating.</div><div>Kindly allow 60 working days for updated progress. Any adjustments due will be assessed once the reading has been rectified.</div>