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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
38009
LatestTicket
CreatedAt
12/5/2022 11:21:21 AM
UpdatedAt
1/8/2023 6:56:03 AM
Subject
Rates
Description
Please explain the amount of R3063.08 charged on 07/11/22. I cannot afford to pay this .<div><br></div><div><b>QRC Response:&nbsp;</b></div><div>Query has been referred to Rates department for further investigation, once feedback is received then relevant procedures will take place.</div>
Priority
Disposition
23
ConversationType
3
Parent
Account
30083
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
8
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
141360
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
3013
Updator
17
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