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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
33649
LatestTicket
CreatedAt
12/5/2022 8:33:28 AM
UpdatedAt
1/8/2023 6:34:55 AM
Subject
Mr
Description
My meter reading is wrong. Now it seems that I am in arrears.<div><br></div><div><b>QRC Response:&nbsp;</b></div><div>Duplicate query to Ref:83943</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
12003
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
112
CreatedBy1
UpdatedBy1
ResolvedAt
1/8/2023 6:34:55 AM
Thread
ResolvedBy
17
WasCreatedByCustomer
HasIvrcall
Creator
2773
Updator
17
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