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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
30307
LatestTicket
CreatedAt
12/5/2022 7:46:09 AM
UpdatedAt
1/8/2023 6:36:29 AM
Subject
Water billing
Description
Water Leak detected <div><i><u>QRC-Response</u></i>,plumber's letter received ,consumer to allow 90 days of consecutive reading that show a significant decrease in consumption, that will be used as an average when calculating necessary adjustment.</div>
Priority
Disposition
30
ConversationType
3
Parent
Account
27820
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
141206
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
2657
Updator
11
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