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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
37944
LatestTicket
CreatedAt
12/5/2022 6:29:55 AM
UpdatedAt
1/8/2023 9:12:42 AM
Subject
REFUND
Description
I WOULD LIKE TO FOLLOW UP ON REFUND.<div><b>QRC Response:</b></div><div><b>Query sent to Rates clearance fro the refund due.</b></div><div><b><br></b></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
7949
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
ResolvedAt
1/8/2023 9:12:41 AM
Thread
140689
ResolvedBy
17
WasCreatedByCustomer
HasIvrcall
Creator
3011
Updator
17
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