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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
19970
LatestTicket
CreatedAt
12/2/2022 10:39:01 AM
UpdatedAt
12/22/2022 10:02:44 AM
Subject
6 month policy
Description
QRC RESPONSE: 6 MONTH POLICY FOR 202009/202210<div>Journal processed on 02.12.22 pending authorization</div>Account adjusted with a 06 month policy (2022/10) on the new meter as well as reversal of charges on the previous meter<div><br><b>Journal Number</b>: [271116]</div><br/><b>Journal Amount</b>: [-R50,777.40]
Priority
Disposition
27
ConversationType
3
Parent
Account
19641
OpenedBy
10
AssignedTo
15
Region
2
Department
23
QueryType
SubQueryType
Escalation
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History
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
12/22/2022 10:02:35 AM
Thread
140655
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
10
Updator
3
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