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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
37694
LatestTicket
CreatedAt
12/1/2022 1:52:58 PM
UpdatedAt
12/1/2022 1:53:08 PM
Subject
water query
Description
six months policy adjustment from 2021/11-2022-10
Priority
Disposition
23
ConversationType
3
Parent
Account
30002
OpenedBy
144
AssignedTo
15
Region
3
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
778
Updator
778
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