QRC RESPONSE: I have phoned Mr. Vosloo regarding his account below and explained to him that he was back charged for one year, because he was not charged refuse 2020/2021 and I explained from what date until when.<div>In addition, he also queried the sewerage charge that was high since May 2022.</div><div>I explained that he was incorrectly charged on the wrong tariff code, which was vacant availability all this time, it has now been corrected, and his charged on Domestic residential that is why billing is so high.</div><div><br></div><div>He understands that both services that his queried the Refuse and the Sewerage are now sorted, resolved, and correct.</div><div>He also wanted to know about getting a Rates Rebate for his account and I gave him.</div>