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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
37595
LatestTicket
CreatedAt
12/1/2022 9:51:20 AM
UpdatedAt
1/9/2023 1:53:01 PM
Subject
COMPLEX _ NO WATER TAP
Description
Water Meter number same as account number - This is a complex that does not have a water tap - individual properties are charged their own water Please credit the account from June/July last year 2021 accumulative charges<div><br></div><div><b>QRC Response:</b></div><div>Query sent to water works for assisstance with the meter, once feedback is recieved we will proceed with the resolution of the account.</div><div><br></div><div>QRC RESPONSE: Duplicate query Closed</div><div>Query has been resolved under Ref #30580</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
11680
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
112
CreatedBy1
UpdatedBy1
ResolvedAt
1/9/2023 1:53:01 PM
Thread
141351
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
2987
Updator
3
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