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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
37572
LatestTicket
CreatedAt
12/1/2022 8:52:08 AM
UpdatedAt
1/8/2023 10:22:36 AM
Subject
Payment Query
Description
Charge for Electricity availability while we are on a prepaid meter. Account charge to be reversed from February 2022 to November 2022<div><br></div><div><b>QRC RESPONSE: The property is still registered as vacant land ,therefore all services are inline with vacant land tariffs. If a building has been built kindly submit all documentation to the rates and valuation department for update. All vacant land services which include basic electricity will be re-assessed thereafter.</b><br><div><br></div><div><br></div></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
29944
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
2
Subcategory
103
CreatedBy1
UpdatedBy1
ResolvedAt
1/8/2023 10:22:36 AM
Thread
141379
ResolvedBy
15
WasCreatedByCustomer
HasIvrcall
Creator
2980
Updator
15
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