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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
37546
LatestTicket
CreatedAt
12/1/2022 7:45:21 AM
UpdatedAt
12/21/2022 11:08:47 AM
Subject
high water consumption queried
Description
high water consumption queried please apply six months policy<div><br></div><div>QRC RESPONSE: Query in Monitoring Stage</div><div>New information received refers to plumbing repairs dated May 2022.</div><div>Document uploaded as reference.</div><div>Consumption will be monitored for 03 readings from Nov 2022 to Jan 2023 as the Oct 2022 reading includes the repair period.</div><br/><b>Monitoring Reason</b>: [03 Readings required]
Priority
Disposition
21
ConversationType
3
Parent
Account
29933
OpenedBy
150
AssignedTo
15
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
141015
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
903
Updator
3
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