Dear Sir/Madam Please advise as a matter of urgency. I received our water account today on the BCM statement dated 28 May 2022, account number 10342021 and I was horrified to see that we have been billed for 85.000kl at an amount of R13 478.23 for the period 3/12/2021 to 18/01/2022. There is no way that 85.000kl could have been clocked up during this period when the consumption is usually only a couple of kl usage per month and always has been. I noticed that this billing was on an old meter number 191017840 and that a new meter has been installed, meter number 212097207. The first reading on the new meter was on the 03/03/2022 which was billed on the 24/04/2022.There are two meter readings on the account dated 28 May 2022. On this account, BCM has credited us for R 1101.63 for 45.000kl (the interim reversal charge 3 months at 15.000kl = 45.000kl) and then charged us R 13478.23 for 85.000kl for readings from the old meter! BCM credits R1101,63 for 45.000kl and charges R13478.23 for 85.000kl? It just doesn't make sense. 85.00kl is less than double that amount! The bottom line is that there is no way on earth that 85.000 kl was clocked up in one month, if at all. The meter reading for the period from the 18/01/2022 is on the new meter. Please help me. I am so stressed about this billing and need it to be resolved as soon as possible before I have a heart attack. <div><br></div><div>Kind regards </div><div>Alison Bodeux</div>