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Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
37404
LatestTicket
CreatedAt
11/30/2022 1:43:37 PM
UpdatedAt
11/30/2022 1:44:11 PM
Subject
Water query
Description
consumer submitted a water query long time and its still unresolved, she has been handed over to lawyers while still having a query. a plumbers letter was submitted
Priority
Disposition
6
ConversationType
3
Parent
Account
29899
OpenedBy
100
AssignedTo
17
Region
3
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
176
Updator
176
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