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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
27445
LatestTicket
CreatedAt
11/23/2022 12:45:27 PM
UpdatedAt
11/23/2022 12:45:29 PM
Subject
Water query
Description
High water bill in April 2022.
Priority
Disposition
5
ConversationType
2
Parent
Account
6365
OpenedBy
34
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
77
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
34
Updator
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