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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
821
LatestTicket
CreatedAt
11/25/2020 10:00:00 PM
UpdatedAt
10/16/2021 10:43:59 AM
Subject
No Water Charged
Description
<span style="color: rgba(0, 0, 0, 0.87); font-size: 14px; letter-spacing: 0.13118px; background-color: rgb(255, 255, 255);">No Water Charged</span>
Priority
Disposition
27
ConversationType
3
Parent
Account
1060
OpenedBy
AssignedTo
11
Region
2
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"37","un":"sokanan","dt":"2021-03-08T10:00:59.106Z"},{"op":"R","uid":"37","un":"sokanan","dt":"2021-03-08T10:02:30.492Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-11T10:25:19.197Z"},{"op":"R","uid":"214","un":"nandiphan","dt":"2021-08-15T10:07:08.683Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-16T10:43:28.104Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
113
CreatedBy1
UpdatedBy1
4
ResolvedAt
10/16/2021 10:43:59 AM
Thread
ResolvedBy
11
WasCreatedByCustomer
HasIvrcall
Creator
Updator
4
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