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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
3938
LatestTicket
CreatedAt
11/22/2022 9:08:38 AM
UpdatedAt
11/23/2022 12:49:35 PM
Subject
waterworks repaired a leaking stop cock on consumer side
Description
100% credit adjustment done on 22/11/2022, journal waiting to be authorized<br><b>Journal Number</b>: [059000]<div><br></div><div>An addition credit of -R11,618.57 (including vat and interest) has been passed for the Nov 2021 billing as per the March 2022 recommendation from waterworks</div><div>The adjustment will reflect on the Nov 2022 statement and debt balance as at 23.11.2022 is reduced to R 85,754.61</div><div><br></div><div>All leak queries has now been resolved</div><br/><b>Journal Amount</b>: [-R11,618.57]
Priority
Disposition
27
ConversationType
3
Parent
Account
3337
OpenedBy
11
AssignedTo
17
Region
2
Department
23
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Escalation
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History
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UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
11/23/2022 12:49:27 PM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
11
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3
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