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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
36150
LatestTicket
CreatedAt
11/22/2022 7:52:26 AM
UpdatedAt
11/22/2022 7:52:28 AM
Subject
WATER QUERY
Description
Staff has a query on water billing from March 2021.
Priority
Disposition
6
ConversationType
3
Parent
Account
29595
OpenedBy
120
AssignedTo
15
Region
4
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
218
Updator
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