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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
36068
LatestTicket
CreatedAt
11/21/2022 9:28:35 AM
UpdatedAt
4/5/2023 7:44:57 AM
Subject
Readings and Meter Change
Description
Call received from Coastal PM<div><br></div><div>Query referred to Coastal Billing to assess the readings on the removed meter and to update current readings on the new meter.</div><div>Picture with reading taken on 21.11.2022 as 0202 received and uploaded as reference</div><div><br></div><div>Call received from Coastal Billing to close query.</div><div>Query resolved on 04.04.2023 with credit adjustment.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
29555
OpenedBy
3
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
112
CreatedBy1
UpdatedBy1
ResolvedAt
4/5/2023 7:44:56 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
3
Updator
3
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