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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
35992
LatestTicket
CreatedAt
11/19/2022 12:44:34 PM
UpdatedAt
3/10/2023 11:17:34 AM
Subject
LATE TERMINATION QUERY
Description
For your urgent attention please.<div>I have sold my house in May 2022. Still awaiting my refund.</div><div><br></div><div>Mrs S Chetty</div><div><br></div><div>QRC RESPONSE: Query Closed</div><div>An urgent request has been sent to the Billing Dpt on 10.03.2023 to finalize the closure of acc: 10275999.</div><div>Kindly forward the following documents to VuyokaziYa@buffalocity.gov.za to request refund:</div><div>1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into your bank account</div><div>2. Bank confirmation letter or 1 month stamped bank statement</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
29514
OpenedBy
18
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
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UpdatedBy
Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
ResolvedAt
3/10/2023 11:17:34 AM
Thread
143912
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
18
Updator
3
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