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EscalationLevel
LatestCall
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Campaign
IsOpen
Customer
7243
LatestTicket
CreatedAt
7/1/2021 9:17:14 AM
UpdatedAt
11/13/2022 12:07:52 PM
Subject
WATER QUERY
Description
WATER QUERY<div><br></div><div>Meter inspection to be done on consumption.<br></div><div><br></div><div><b><u>QRC RESPONSE:</u></b> There is no report on water works on any faults reported/repaired 2020-date. The query is closed due to insufficient information provided. Customer needs to log a new query and provide more information on period under query and if they had any plumbing repairs done. Query Closed</div><div><br></div><div><br></div>
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27
ConversationType
3
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Account
6323
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
67
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History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-07-01T09:16:17.308Z"}]
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UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
11/13/2022 12:07:51 PM
Thread
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8
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HasIvrcall
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