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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
31841
LatestTicket
CreatedAt
11/17/2022 10:10:09 AM
UpdatedAt
3/12/2023 7:25:47 AM
Subject
LATE TERMINATION
Description
CONSUMER SAYS THAT May I please bring to your attention that this property was sold to Mr Mkholwane in June 2021.l He has tried to submit paperwork and visited your offices to clear this matter, but it does not seem to get sorted. Please see a snip of the Liquidation and Distribution Account of the estate of Late NP Rapiya – that proves that the house was sold to Mr Mkholwane.<div><br></div><div>QRC RESPONSE: Query Closed</div><div>Account was terminated and refund issued in Feb 2023</div><div>Remaining credit of -R300 relates to a payment made in Aug 2022. Consumer may forward proof of receipt to AndileMte@buffalocity.gov.za to request a refund or payment transfer.</div><div><br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
28205
OpenedBy
18
AssignedTo
5
Region
3
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
ResolvedAt
3/12/2023 7:25:30 AM
Thread
143960
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
18
Updator
3
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