I am disputing the water amounts charged for the September and October 2022 periods.
As advised previously, I am a single person residing in a small two bedroom town house. I do not have pets and I do not water the garden as it is small, and I have not planted flowers and so forth.
It is impossible that I would use 10 000kl and 15 000kl respectively. The municipality is clearly estimating amounts and not taking readings.
Please have regard to the August 2022 account where an actual reading was taken, and it was established that 4kl of water was consumed for the month. This is an accurate reflection of my water usage and if you look at my water consumption since I purchased the property in October 2009, you will note that this is consistent and in line with previous usage.
I have raised this issue previously when I have been overcharged for water and it has been credited accordingly.
The acceptable usage for both months would be 4kl with a charge of R85.09. Kindly credit my November/December 2022 account with R449.12 [R142.23 (Sept) & R306.89 (Oct)].
Kindly ensure that you charge the correct water usage going forward.