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EscalationLevel
LatestCall
960118
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
35547
LatestTicket
CreatedAt
11/15/2022 12:16:01 PM
UpdatedAt
11/26/2022 11:28:14 AM
Subject
IVR call: balance
Description
Received call for balance for account 10361314 undefined <div><br></div><div>qrc response</div><div><br></div><div>account closed all interims reversed no credit due</div>
Priority
Disposition
6
ConversationType
3
Parent
Account
16307
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
11
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