We moved into this house in April 2021, we received a bill in December of R14000 and was explained that the average taken over the time that we've lived in the house. So for a bill of R14000 is impossible. We had a geyser replaced in December for one day. There is no way in one day so much water couldve been spilt. the repaired was done that same day.
We would greatly appreciate it if this matter can be resolved asap and have our water and rates back to normal.<div><br></div><div>QRC RESPONSE: Query Closed under ref #36269</div><div>Account adjusted on 03.04.2023 with a leak credit of -R6,095.32 and interest reversal.</div><div>Review the April 2023 statement for the journal transaction</div>