I have lodged queries over the last 4 years regarding the charges for dog tax. We have only had one spayed female, which has sadly passed away this year. Previous charges which will need to be reversed was for (as per our January 2022 account was for 1 bitch and 2 dogs) I have been to your Beacon Bay Offices plus written numerous e.mails but each each the full dog taxes are being levied against us and in order for us not to be in arrears on our BCM account we have paid it each year. However we are both non working pensioners and can no longer pay this going forward, especially as we have no dogs on our premises. Kindly delete these charges from our account. A refund would also be greatly appreciated.
Thank you for your valued assistance.