Delete

Are you sure you want to delete this?

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
35159
LatestTicket
CreatedAt
11/13/2022 10:28:50 AM
UpdatedAt
3/3/2023 10:20:25 AM
Subject
LATE TERMINATION
Description
Consumer says that this property was sold, Attached please find completed template and supporting documents for my request to transfer balance of my account 10368689 (property sold) to my current BCM account 10423311.<div><br></div><div>This request was lodged at BCM in Beacon Bay on the 25th April 2022 and to date, nothing has been done.</div><div><br></div><div>Please advise ASAP.</div><div><br></div><div>Regards,</div><div>Eloise</div><div><br></div><div><br></div><div>QRC Response- previous owner"s account was terminated and services were transferred to the new owner"s account.</div><div>Query resolved.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
29236
OpenedBy
18
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
ResolvedAt
3/3/2023 10:20:25 AM
Thread
143528
ResolvedBy
13
WasCreatedByCustomer
HasIvrcall
Creator
18
Updator
13
| Back to List