Consumer has a water query says that, The attached statement refers;<div><br></div><div>For the period I have been billed almost R20k and R17 228.60 is related to water only. The statement reflects that the usage for the month is 70 000 litres. In my view that is extremely high for a domestic property. (Refer to attached statement)</div><div><br></div><div>I have been trying to call the number on the statement without success and even went to the Munifin building to query this in person and the system was down.</div><div><br></div><div>I resorted to writing this email because I see it necessary that I register this formally because of the above failed attempts and also mindful of the fact that the Municipality will suspend services if this remains unpaid.</div><div><br></div><div>By the way, on my other domestic property I experienced the same extremely high billing for 55 000 litres of water in January which I paid due to services being cut. This was after I couldn't get through on the telephone number provided. (Refer to attached statement).</div><div><br></div><div>I need an explanation on this and also urge the Municipality not to implement any service suspensions until this is resolved. A suspension would be unfair as a query has been lodged against this account.</div><div><br></div><div>Trusting that this receives the urgency it deserves.</div><div><br></div><div>Kind regards,</div><div><br></div><div>Nzuzo Pukuza (Mr)</div><div>082 266 7192</div>