"good day billingq,<div>This account shows 102kl used in last reading.</div><div>That is impossible, as this flat is occupied by one lady with abathroom and a toilet only.</div><div>Please investigate this account against prior readings and reverse this overcharge.</div><div>kind regards</div><div>helmut dorksen</div><div>Property owner </div><div>0834559624</div>