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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
18474
LatestTicket
CreatedAt
11/10/2022 3:44:22 PM
UpdatedAt
3/12/2023 7:35:17 AM
Subject
Water bill
Description
Bcm fixed water leak on their side in February 2022 . Plumbers letter was submitted , Tony's Plumbers. Told to wait for a 3month average to be determined. Been way longer then 3months and getting charged Interest on massive outstanding amount yet to be cleared . In process of selling property, need to get a rates clearance so need this attended to urgently please. <div><br></div><div>Account blocked can't buy electricity, yet waiting on a dispute query to be resolved and have paid R6000 on the 15/2/2023 which has not until been recorded. Plesee check to record the R6000 ASAP in order to unblock account so we may purchase electricity. (This part of information is from query ref#95951). Kindly attend to this component as well.</div>
Priority
Disposition
23
ConversationType
3
Parent
Account
17973
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
141898
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
1194
Updator
214
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