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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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6378
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LatestTicket
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CreatedAt
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11/10/2022 12:20:27 PM
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UpdatedAt
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5/30/2023 6:40:32 AM
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Subject
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WATER
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Description
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INCORRECT REMOVAL READING PLEASE SEE MACROCOMM.<div><br></div><div>Query resolved by Billing on 29 May 2023 due to incorrect reading</div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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5495
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OpenedBy
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114
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AssignedTo
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12
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Region
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2
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Department
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23
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QueryType
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SubQueryType
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Escalation
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EscalationCron
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History
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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112
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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5/30/2023 6:40:21 AM
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Thread
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140870
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ResolvedBy
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3
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WasCreatedByCustomer
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HasIvrcall
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Creator
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201
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Updator
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3