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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
35025
LatestTicket
CreatedAt
11/10/2022 12:07:34 PM
UpdatedAt
4/18/2023 8:40:41 AM
Subject
WA
Description
<div><b><u>QRC-RESPONSE 2023/02/16</u></b></div>Plumber's Letter received:As per Analysis ,Consumer does not Qualify for leak rebate .<div><u>Six months policy&nbsp; done for period 2021/11 and interest reversal&nbsp; for period 2022/01-2022/12</u>&nbsp;,journal submitted for review ,<b>Journal number [963197]</b><br></div><div>202111 Billing was back charged ,with a CR of R 22 323.79,(Including Vat)</div><b>Journal Number</b>: [963197]<br/><b>Journal Amount</b>: [2255.89]
Priority
Disposition
27
ConversationType
3
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Account
29177
OpenedBy
132
AssignedTo
17
Region
2
Department
23
QueryType
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Escalation
EscalationCron
History
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UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
3/25/2023 9:15:07 AM
Thread
142779
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
230
Updator
230
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