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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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18000
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LatestTicket
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CreatedAt
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11/7/2022 12:12:01 PM
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UpdatedAt
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11/7/2022 12:12:03 PM
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Subject
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NO READING UPDATED IN OVER 7 YEARS - CHARGING 38KL FOR TOWNHOUSE
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Description
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INCORRECT METER NUMBER BEING CHARGED ON ACCOUNT FOR +-10YEARS. 38KL MASSIVE OVERCHARGE. PLEASE CORRECT AND CREDIT ACCOUNT WITH ACTUAL READING.
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Priority
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Disposition
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23
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3
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Parent
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Account
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5056
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OpenedBy
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AssignedTo
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12
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2
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23
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Escalation
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EscalationCron
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History
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1
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112
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CreatedBy1
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UpdatedBy1
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Thread
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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1132
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Updator
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