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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
34441
LatestTicket
CreatedAt
11/4/2022 9:50:08 AM
UpdatedAt
1/11/2023 12:37:22 PM
Subject
Water Query
Description
6 months policy adjustment 2021/02/13-2021/09/15
Priority
Disposition
23
ConversationType
3
Parent
Account
28980
OpenedBy
144
AssignedTo
15
Region
3
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
778
Updator
778
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