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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
34332
LatestTicket
CreatedAt
11/3/2022 12:21:19 PM
UpdatedAt
3/22/2023 6:43:40 AM
Subject
Water Query
Description
6 Months policy adjustment from 2020/10/15-2022/02/18
Priority
Disposition
23
ConversationType
3
Parent
Account
28946
OpenedBy
144
AssignedTo
15
Region
3
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
778
Updator
778
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