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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
11966
LatestTicket
CreatedAt
11/3/2022 11:24:49 AM
UpdatedAt
12/28/2022 8:33:52 AM
Subject
Refuse
Description
Business Refuse incorectly charged at a domestic dwelling<div>QRC Response:DATE 28/12/2022</div><div>Tariff changed from business refuse to domestic refuse .</div><div>Journal captured , submitted for review and authorisation.</div><br/><b>Journal Number</b>: [462533]
Priority
Disposition
24
ConversationType
3
Parent
Account
23921
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
4
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
311
Updator
12
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