URGENT: INCORRECT ACCOUNT BILLING (METER NUMBER : 01075607307)
Description
Concerning account no. 10415391 and in relation to prepaid meter no:.01075607307, this correspondence refers.
The following serves as formal request to amend the incorrect water usage charged on the March 2022 account.
Following several complaints since April no change has been effected on the billing and this has resulted in the account being blocked regularly. We urge you to expedite the overdue investigation on water usage over the past few months since April and immediately rectify the billing of this account.
Attached please find statements for March, April & May as well as the billing related query form.